![]() The tracking or label number is found on your online label record, package label, mailing receipt, or sales receipt.Check with your local Post Office for their specific cutoff time.The cut-off time can vary per Post Office, and refunds may be denied for packages delayed due to late dropoff. ![]() NOTE: The label must be received and scanned at your local Post Office by the shipping cutoff time. See the list of eligible countries on the USPS website. Guaranteed delivery is available only to select countries outside the U.S. If your shipment is not delivered by the label’s Scheduled Delivery Date, you can request a postage refund. These packages should be delivered within two days and by 6:00pm local time at the recipient’s address. USPS has a money-back guarantee for all Priority Mail Express packages. See below for details on how to submit a claim to USPS successfully. ![]() You can file a claim to receive a postage refund if they are not. When you ship via USPS, they guarantee that Priority Mail Express packages are delivered on time. ![]()
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